Privacy Policy

Moraveda operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Moraveda is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read, understood, and agreed to the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or de-identified.

Depending on how you interact with the Services, we may collect the following categories of personal information:

  • Contact details including your name, billing address, shipping address, phone number, and email address

  • Financial information including payment card details, transaction details, form of payment, and payment confirmation

  • Account information including username, password, preferences, and settings

  • Transaction information including items viewed, added to cart, purchased, returned, exchanged, or canceled

  • Communications including messages sent to customer support

  • Device information including IP address, browser type, device identifiers, and network information

  • Usage information including how you interact with and navigate the Services

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, contact us, or use the Services

  • Automatically through cookies and similar technologies when you browse or use the Services

  • From service providers who support our business operations

  • From partners or third parties, as permitted by applicable law

How We Use Your Personal Information

We may use your personal information for the following purposes:

1. Providing and Improving the Services

To process payments, fulfill orders, manage accounts, arrange shipping, handle returns and exchanges, remember preferences, and personalize your shopping experience.

2. Marketing and Promotions

To send promotional emails, offers, and product updates, and to display relevant advertisements based on your activity on the Services.

3. Security and Fraud Prevention

To secure transactions, verify accounts, detect and prevent fraud, and protect the integrity of our Services.

4. Communication

To respond to inquiries, provide customer support, and maintain our relationship with you.

5. Legal Compliance

To comply with legal obligations, respond to lawful requests, enforce our policies, and protect our rights.

Disclosure of Personal Information

We may share your personal information in the following situations:

  • With Shopify and trusted service providers such as payment processors, logistics partners, analytics providers, and customer support services

  • With marketing and advertising partners in accordance with their privacy policies

  • When you direct or consent to the disclosure (e.g., delivery services or third-party integrations)

  • In connection with business transactions such as mergers or acquisitions

  • To comply with legal requirements or protect the rights and safety of Moraveda and its users

Relationship with Shopify

Our store is hosted on Shopify, which processes personal information to provide and improve the Services. Your information may be transferred to Shopify and third parties located in countries outside your residence. To learn more, please review Shopify’s Privacy Policy.

Third-Party Websites

The Services may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of such sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us with personal information, please contact us to request deletion.

Security and Retention

We take reasonable measures to protect your personal information; however, no system is completely secure. We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access or request information about the personal data we hold about you

  • Request correction or deletion of your personal information

  • Request a copy of your personal information

  • Opt out of marketing communications at any time

You may exercise these rights by contacting us using the details below. We may verify your identity before processing your request, as permitted by law.

Complaints

If you have concerns about how we handle your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on legally approved safeguards for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page along with the revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Brand: Moraveda
Website: https://moraveda.com
Email: info.moraveda@gmail.com
Phone: +91 9510674654